Privacy policy

Last Updated: March 2, 2026

At AURA, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our store.

Our store is powered by Shopify, which helps us securely provide our products and services to you.

By using our website, you agree to the collection and use of your information as described below.

Information We Collect

When you visit or shop with us, we may collect certain information to help us provide a better shopping experience.

This may include:

Contact Information

Name

Email address

Phone number

Billing and shipping address

Payment Information

Payment method

Transaction details

(Payments are processed securely through Shopify and payment providers.)

Account Information

Username and password (if you create an account)

Preferences and saved items

Shopping Activity

Products you view, add to cart, or purchase

Order history

Device Information

IP address

Browser type

Device type

This helps us improve your experience and keep our website secure.

How We Use Your Information

We use your information to:

Process and deliver your orders
Send order confirmations and updates
Provide customer support
Improve our website and services
Recommend products you may love
Send promotions, special offers, or product updates (you can unsubscribe anytime)
Prevent fraud and keep transactions secure

Sharing Your Information

We only share your information when necessary to run our business.

This may include sharing with:

Shopify (our e-commerce platform)
Payment processors to complete transactions
Shipping carriers to deliver your orderService providers that help us operate our website and marketing

These partners are required to protect your information.

We never sell your personal information.

Shopify

Our store is hosted by Shopify, which helps us securely operate our website and process orders.

Shopify may collect certain data to help improve their platform and services. You can learn more about Shopify's privacy practices here:

https://www.shopify.com/legal/privacy

Marketing Emails

If you sign up for our emails, we may send you:

• Exclusive offers
• Product launches
• Promotions and updates

You can unsubscribe anytime by clicking the unsubscribe link in our emails.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Request deletion of your information
• Opt out of marketing communications

To make a request, simply contact us.

Children's Privacy

Our website is not intended for children under 16, and we do not knowingly collect personal information from children.

Data Security

We take reasonable steps to protect your information. However, no online system is completely secure, so we encourage customers not to share sensitive information through unsecured channels.